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''UNBURDEN THE EQUESTRIAN SECTOR''
WITH THE BEST CONDITIONS, TOGETHER WITH OUR COLLEAGUES & PARTNERS
Agradi was founded in 1998 as a mail order company. You could place an order by mailing a physical catalogue to Agradi. At the time it was innovative, we can hardly imagine it now.
The online shop was set up in 2000 and has had many updates since. Over the years, the focus has moved from agricultural to equestrian. Today, Agradi has one of the largest product ranges of equestrian products within The Netherlands and abroad.
At Agradi you will find anything you need for horse, rider, stable and pet in one online shop. We have over 100.000 products and over 300 different brands. Besides The Netherlands, Agradi is also active in Germany, France, Belgium and several other European countries.
Did you know that our efforts have been rewarded with 4 home shopping awards?
Agradi has been growing rapidly and is continuing to do so. We are looking for new colleagues to be able to achieve our goals! Do you think you’re a good fit for Agradi? Then have a look at our vacancies.
CUSTOMER SERVICE
Offering good customer service is an essential part of Agradi. As a customer service employee, you will not only get asked standard questions like “How can I return my product“?, but you will also get asked questions for which you need your specialised product knowledge. The questions are asked over email, by phone or through social media.
Within our customer service department, you work together as a true team. Your main collective goal is to be able to help our customers as quickly as possible with any queries they may have.
Customer service in 3 words: Communicative, Thinking in solutions Linguistic

LOGISTICS
Our logistic team is unmissable for us to be able to send out our customers’ orders. Incoming goods are received and put on stock. Customer orders are picked and sent out. In our return department, each product that has been sent back is checked before it goes back on stock. Our logistic team works in several shifts throughout the day and evening to ensure that many packages can be sent out and that there are fitting work times for each individual situation.
Logistics in 3 words: Active, Precise, Go-getter

PURCHASE
As a purchaser within Agradi, you are a true big spender. With a product range as big as Agradi’s, it is important to have the right items on stock. Has a popular product sold out? You will search for a good alternative for our customers. Besides ensuring Agradi has the right products on stock, you are responsible for the post-processing of the delivered orders and the purchase of new collections. and keeping in touch with our suppliers to make agreements that Agradi, the supplier and our customers are happy with!
Purchase in 3 words: Analytical, Communicative, Solution-oriented
MARKETING & COMMUNICATION
Our marketing & communication team is the most mixed team within the organisation, everyone has their own specialisation. Within this team photographers, graphical designers and marketers are responsible for the communication towards our customers. Examples include our web shop, newsletters, social media, partnerships and more. Images and text are combined to form one message. Every day is different!
Marketing & Communication in 3 words: Creative, Multitasking & Linguistic

DATA
Without data department, there would be no Agradi. Did you know that our data department processes raw data so it can be seen on the Agradi website. The data team works with words and codes to transform them into an item on the Agradi website that can be ordered by our customers. An interesting promotion on a product? Our data team ensures that this product will have the correct price. Besides all this, the data team is also responsible for SEO, benchmarking, legislation, testing new functionalities on the website, etc... The data team is the silent power behind the company.
Data in 3 words: Analytical, Organise, Structure
CORE VALUES
The 10 values of Agradi

BUILD
open en honest relationships with communication

HAVE FUN
persue growth and learn

BE OPEN
and flexible

MOVE FAST
and do fewer things better

FOCUS
and do fewer things better

GOALS
reach goals and celebrate successes

BE PASSIONATE
and determined

TRUST
to other to do the right thing

WORK TOGETHER
and build a positive team-spirit

SATISFACTION
focus on customer satisfaction
EMPLOYEES
Talking...

GRAPHIC DESIGNER - ROWAN
CUSTOMER SERVICE - MEREL
''I have beenworking at Agradi since 2021 in the Customer Service team. What I enjoy most about working at Agradi, is the contact with our customers and the fun we have within the team! The challenge of this work is to be able to answer all questions that are customers ask us and to be able to help them as quickly as possible. We do this together as a team!''
''I started at Agradi as a side job, but now I have grown to a permanent job as a team leader.''
''The atmosphere within the company is really great!''
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OUR CULTURE
In 5 words...
DYNAMIC
The online world is changing constantly. Agradi is growing and we want to continue improving and expanding. These are the ingredients for a dynamic company! There are always new projects and plans in the running. Do you like a challenge?TEAM SPIRIT
Together we make Agradi a continuous success! We work towards the same goal with several teams that support each other when needed. This doesn’t only make the work more enjoyable, it also gives the best results.RESULT ORIENTED
We offer our customers a large product range, in a user-friendly way and with the best conditions. We work very hard each day to make this promise a reality. Every employee contributes towards this goal with their own experience.PASSION
Equestrianism is a passion, whether it is a performed at top-level or as a hobby in the back garden. We understand that passion and always keep this in mind in our work.DIVERSITY
Agradi has a great diversity of employees. We have employees from for example Bolivia and India and with ages varying from 16 years until past the retirement age. For us it is important that everybody feels valued and free to be themselves.
